Wednesday, January 28, 2009

A Lesson In Douchbaggery

So I was at work today and just as my till was opened to count, I recieved a phonecall from a customer. Reminding you I work at Wal-Mart. Here is how the call went. This is shortened but the message gets across, I seriously wish we recorded our calls for training purposes. Cause I would have stole the tape to put this on youtube or something.

"Hi. I bought a PSP two weeks ago and I put it in the dishwash. Can I return it?"
"No, its not covered under warranty. You put it in the dishwasher."
"But it was dirty and I had to clean it, I put my mp3 player in the wash and it works fine."
"You should have bought an LCD cleaner. You put it in the dishwasher. Its not covered because YOU put it in the dishwasher. Its not something that went wrong with the PSP."
"..but it doesn't say that its not water resistant."
"Its electonic equipment. They're two opposing elements. Electricity and water are fatal with eachother."
"Will Sony do anything to help me?"
"I would expect so, but it will cost you money, because its not covered under warranty."
"Can I return it?"
"No. What you did, you put a PSP in the dishwasher. You damaged the PSP. The PSP was not defective, its what you did to it that made it not work."
"but I had to clean it."
"Look, its not covered under warranty. You're not going to be able to return it at all. Sony probably won't help either. Okay?"
"Okay................ alright."
"Alright. Bye."

Oh fuck. I mean come on. You put it in the dishwasher. Jesus H. Christ. I actually had the CSM laughing with me cause she was down there. It was just priceless. Major priceless. I spread that like butter onto everyone and we all had a good laugh at this idiot's expense.

Pfft. Holy shit, I hope this guy comes in so I can give him a piece of my mind. I mean, seriously... seriously??! Haahah. This guy is the ultimate tool.